Shipping & Returns

UK:

Standard 2-4 working days: FREE

Next day (Excluding Northen Ireland –Please allow 2 working days): £5.50

Europe: 3-5 working days: £8.50

Rest of the world: 6-10 working days: £16.50

* All orders that are received before 14.00 PM UK Time will be sent out the following working day Monday – Friday excluding UK bank and public holidays.

*International cumstomer please note that AOC EDIT is not responsible for any fees due to import duty, VAT or any taxes that might be applied by your local customs authority. Nor can we predict what particular charges may be incurred for each shipment. It is the customers responsibility to verify with their local customs office if any charges are payable up on delivery. If your order is subject to any of these charges, they must be paid in full by you in order for you package to clear. AOC EDIT is not responsibly for any delays that might occure due to delays with customs clearance.

Return Policy

All items can be returned back to us with in 14 days of receipt. Items must in its original condition.

A full refund for the sale price will credited to your original method of payment as soon as the item/s is received as long as the product is in its original condition. This includes sale items. Refunds can take up to 3-5 working days to reach your account. 

Delivery charges are non-refundable expect on the occasions when the item received is wrong, faulty or damaged.

In this case we kindly ask you to please email us at contact@aocedit.com and state your order number, details of item, problem and whether you wish to receive an exchange or a replacement.

Returning an item back:

When returning an item we kindly ask you to fill out the return note received with the delivery. The parcel is your responsibility until it reaches us so we recommend that you use a recorded delivery service. The buyer bears the cost of sending the item back to us unless in the case of when a faulty, wrong or damaged item was received.

Return address:

AOC EDIT

164, Brick Lane

London E1 6RU 

UK

A confirmation email will be sent to you as soon as the item is received.